Astmangal Bronze
Returns & Refunds
Information about eligible returns, damaged deliveries and refunds.
Return Request
Please contact Astmangal Bronze before returning any product. A product should not be sent back without confirmation from our team.
Eligibility
- Products should normally be unused, unwashed and in their original packaging.
- Invoice, accessories and original packaging should be retained wherever applicable.
- Customised, engraved, made-to-order or specially sourced products may not be returnable unless there is a verified fulfilment or manufacturing issue.
- Minor handcrafted variations in colour, finish, texture, weight or dimensions are not necessarily defects.
Wrong or Damaged Product
For an incorrect, incomplete or damaged delivery, contact us promptly and provide the order number, parcel photographs and clear images or video of the issue.
Refunds
Approved refunds are processed after the returned product or claim is verified. Actual settlement time may depend on the relevant bank or payment service provider.